Our Service

We pride ourselves, not only, on the level of service that we offer to our customers but also the services that we are able to provide to our suppliers.

We aim to identify our customers' needs and then tailor a package that meets their requirements. We offer a number of different services from Ex-Works to CFR foreign port; we believe that this flexibility and understanding of customers' requirements leads to long and mutually beneficial relationships. In many respects we view these companies as our partners in the market and look to work together as much as possible.

We are continually looking to expand our network of partnerships whilst maintaining the same level of day-to-day personal contact.

At Pelam Foods we know it is very difficult for a UK company to understand a market in the same way as an in-market distributor. For this reason we feel that for a product, brand or range to be properly represented in a market it is vital to work with well trusted local distributors and to establish a long term relationship.

Pelam Foods is able to offer a service to UK suppliers by handling exports to markets too small to justify internal investment but which may still be a suitable market for their products. Pelam Foods takes on payment risk of international transactions and simplifies the process for UK companies.

Food exports are often highly bureaucratic and complex and the appropriate administrative and legal competencies may not be available in-house to a UK manufacturer.